Disengaging Your Roller Door Motor
Step 1- Identify the (usually) red disengagement cord that hangs down from your motor. The motor displayed shows what a standard disengagement cord looks like. Step 2- Pull down on the disengagement cord and release. Depending on the type of roller door motor you have you may or may not hear a click. Step 3- Pull garage door up or down, it should now move freely. If this method does not work you may not have pulled down on the cord hard enough or your clutch assembly may be jammed or broken. If this is the case call a garage door company to try and get it repaired.