AGG DOORS prides ourselves on our ability to develop customer relationships through quality customer service and products. We are the leading company in our industry as far as online reviews go and have won a Platinum Customer Service Excellence Award in 2015. Along with this, we have won numerous WOMO Customer Service Awards.
Few words from our customers on their experience with us.
All good! Reasonable costs
“Phone call was fine. Good communication. My partner was home to talk to the technician and he said he was a nice guy, no problems, fixed the garage door and provided a quote to replace it. All good! Reasonable costs, also!”
They fixed the gate and put proper bolts in and re-attached gate properly
“Brilliant service. Came out at short notice when our new gates (installed by another company) blew off the hinges. Agg doors made time to fit us in on there very busy schedule, they fixed the gate and put proper bolts in and re-attached gate properly. They could see that the work done previously was not of good standard. They also welded the latch back together after it broke off not long after the gates were installed. Highly recommend and will look to them for further work if required.”
The technician was friendly and courteous and I believe did a good job.
“I phoned AGG doors midday Friday because I was unable to use our garage door after the large spring broke. My car was trapped inside the garage as I was unable to even open it manually. AGG Doors technician came Saturday afternoon and fixed it. It’s even a whole lot quieter than before. The technician was friendly and courteous and I believe did a good job, offering advise how often the door should have maintenance.”
My garage door is working beautifully and it’s so quiet.
“Fantastic Service from initial phone call, to the reminder email the afternoon before, to the courtesy call 10 mins before arrival, to the hello on arrival, to the service given. I couldn’t fault it at all. Excellent job by all. My garage door is working beautifully and it’s so quiet. Thanks for leaving the sticker 7 years ago. I won’t leave it that long next time as I have been advised to get a yearly service. Highly recommend your firm for sure.11/10.”
They were very quick to respond to my online query
“What a brilliant experience. We are currently working with a few different trades to make some home improvements – AGG absolutely stood out from the crowd.
They were very quick to respond to my online query, they were courteous, professional, arrived on time as promised and did the job with efficiency and at the price promised.
I couldn’t recommend enough – I only wish all trades could take a page out of their truly customer centric approach.”
Worked quickly and efficiently
“Entire process from initial call to follow-up customer satisfaction check was customer service at its best. Technician who did the repair and installation knew his stuff and worked quickly and efficiently.
Would I recommend AGG? …… sure would!!!”
Very friendly and professional and fixed the issue at a reasonable price
“I called AGG Doors as our garage door cable had broke late in the afternoon and as we have a house alarm connected to the garage we wouldn’t be able to arm it until the door was down and fixed. Not expecting to be able to get someone out that day the sales person had the initiative to immediately contact the technician to see if he was in our area and could fit us in, and called me back as promised within 3 minutes to say he could and would be their within 30 minutes. Tech arrived early, very friendly and professional and fixed the issue at a reasonable price. Will be certain to use and recommend AGG Doors services in the future. Could not fault the experience.”
Very friendly service!
“Very happy with the service, Was notified day before roughly when the technician would be arriving and how much it would cost. Technician then rang me on the day to say exactly when he would be there, in half hour, and was on time. Very helpful to know in advance when person is arriving and then I can rely confidently it will happen. Very friendly service as well from Sebastian. Thankyou!”